1. PREAMBLE

1.1. The company under the name “Plazz Single Member Private Company”, with registered seat at 20 Panagi Tsaldari & Gounari Str. Melissia, PC 15127, with VAT no 800656408, Tax Office Maroussi (to be henceforth called “PLAZZ”) is the sole and exclusive owner of an application, designed for the online reservation of beach beds and umbrellas in beaches in Greece, as these are registered and appear in the application (to be henceforth called the “Application” and the “Service” respectively). Use of the Application is enabled either through PLAZZ’s, web site www.plazz.com or through the application «PLAZZ» for mobile phones.

1.2. Once you decide to use the Application and the Service, you declare that you agree and accept the present terms in their total. PLAZZ is entitled at any time and without notice to amend the present terms, which however shall always be available, in their current version, at PLAZZ’s website or in the application «PLAZZ».

1.3. In order to use the Application and the Service you must be 18 years old and have the right to enter this agreement. PLAZZ shall not be held liable for any use of the Application by the Users who do not meet the above conditions.

2. THE APPLICATION

2.1. The Application is an online platform, through which visitor may reserve a beach bed/umbrella at a beach of visitor’s choice for a specific day and time of the week. Visitor shall choose among specific beaches as these have been registered in the Application by the persons responsible for this, namely their owners and/or the person who manages them (to be henceforth called the “Provider”).

2.2. Visitor is entitled, as non-registered the User, to visit the Application and be informed of beaches’ registrations. However, in the event that the visitor wishes to use the Application, he/she must register as a member and create a personal account in PLAZZ, according to term 3 below (use of the Service).

2.3. The User may choose for his/her reservation among the packages as these are described in the Application. PLAZZ is entitled at its sole discretion to amend the reservation packages, add a new one or cancel an existing one.

2.4. The User may use, through the Application, apart from the beach bed/umbrella reservation service, additional services by choosing the respective package. These services include among others, providing the User with a beach towel, soda/ coffee or other beverage, WiFi access etc (to be henceforth called the “Additional Services”). PLAZZ is allowed to amend the Additional Services, to add new ones and/or suspend or cease others at its sole discretion by updating the reservation packages accordingly.

3. THE SERVICE

3.1. Registration and creation of an account

3.1.1. For accessing the Application and using the Service, visitor must register as a member by creating an account (to be henceforth called the “Account”). Visitor may register either directly through the Application or through his/her social media account (for instance Facebook). Upon registration to the Application, visitor is considered a registered user (to be henceforth called the “User”).

3.1.2. In the event that the registration to the Application is performed through the User’s social media account, the User automatically allows PLAZZ to gain access to this account, as well as its content. PLAZZ’s access to the User’s third account and its content, as well as possible processing of such content shall always be governed by the terms of use each social network platform applies.

3.1.3. PLAZZ provides the User with a password for accessing the Application. The User is solely responsible in case the password is lost or stolen. The User is exclusively responsible for any action generated from his/her Account. In case the password is lost or used by a third person not qualified to use it, the User must immediately inform PLAZZ through email at the email address support@plazz.com. Until PLAZZ is lawfully notified, PLAZZ is allowed to consider any action generated by the User’s Account as performed by the the User himself, therefore PLAZZ bears no responsibility therefor.

3.1.4 The User is not allowed to maintain more than one accounts in the Application. PLAZZ reserves the right to suspend or deactivate the the User’s Account and his/her access to the Application in case the User creates more than one account.

3.1.5. By creating the Account and registering to the Application, the User declares and warrants that all data and information he/she provides are accurate, true and correct. In the event of false or inaccurate information PLAZZ shall not be held liable. In case however PLAZZ ascertains any inaccuracies it is entitled to deactivate the specific Account.

3.1.6. The User is allowed at any time to cancel his/her Account in the Application following the steps on the Delete Account page.

3.1.7. PLAZZ is entitled at any time, in case it ascertains violation of the present terms by any User to cancel such the User’s account.

3.2. Reservation

3.2.1. The User signs in with his/her personal password. All available beach beds/umbrellas appear in a layout. Reservation of a beach bed/umbrella depends always on the number of beach beds provided by each Provider, as these appear in the Application and is valid only for the specific date and time the User has chosen as his/her arrival time at the beach.

3.2.2. For a valid reservation, the User shall provide specific information such as name, surname, email address and credit card data.

3.2.3. The User chooses the beach he/she wishes to visit, the package of his/her interest, as well as the day and time of his/her reservation. The User may reserve up to four (4) beach beds or four (4) sets and up to two extra beach beds for each day. After a successful registration, the User shall receive an email from PLAZZ confirming his/her reservation.

3.2.4. In case the User has a discount coupon, he/she enters this in the Application before the reservation is completed. The coupon includes a discount that is deducted from the Service’s fees.

3.2.5. As soon as the reservation is completed, PLAZZ sends the User an email with a unique reservation code. The User shall display the code to the Provider’s personnel upon his/her arrival at the beach. Provider shall insert the code in an application exclusively designed for this scope. The code is unique and necessary for the verification of the reservation, therefore it may only be used once. It is clarified that each reservation is confirmed exclusively by the use of the code. If confirmation that the code’s holder is the User that made the reservation cannot be performed by PLAZZ nor the Provider at the time the User visits the beach. Therefore, in case the code is lost or stolen and used by a third person, PLAZZ bears no responsibility whereas the User remains exclusively responsible.

3.2.6. As soon as the User arrives at the beach and displays his/her unique code to the Provider’s personnel, the User receives a valid ticket, as well as the lawful invoice. If the User requires to have a business invoice issued instead of a receipt, he/she should request it at the following email: support@plazz.com, before arriving at the beach.

3.3. Cancelation of reservation

3.3.1. Reservation is valid until the selected time, after which it is automatically canceled. The User acknowledges that in case he/she does not arrive at the beach within the above time, shall be charged with total amount the User has paid for the reservation. The User is not entitled to replace the reservation with another one without paying the reservation fee again.

3.3.2. The User is entitled to cancel the reservation the latest up to the day before (23:59) of the selected day. In this case, the User has two options:
a) The User selects the procedure «cancel reservation». PLAZZ shall cancel the current reservation and the amount already paid by the User shall be converted to credits thus the User shall have the right to make a new reservation until October 31st 2024 equal to the User’s credits and in view of the beach beds/umbrellas that are available at that time (each User’s credits are available at the User’s account page https://plazz.com/Account/Settings). After October 31st, the User is not entitled to use the credits for another reservation nor ask PLAZZ to refund the amount already paid by him/her.
b) The User selects the procedure «money refund». The User fills in the details of his/her registration as well as his/her personal information at the page https://plazz.com/ContactUs. The refund (that is equal to the fees already paid by the User for the Service) is credited to the User’s credit card account within thirty (30) days from the day of cancelation of the User’s reservation.

3.3.3. Any cancellation that does not takes place up to the day before the selected day (23:59) is not valid and the User is not entitled to money refund nor replacement of the amount already paid with credits nor any other compensation whatsoever.

4. PAYMENT TERMS

4.1. Full pricelist for the Service is displayed in the Application. By visiting the Application the User may check the price of each reservation package.

4.2. The User acknowledges and agrees that PLAZZ reserves the right to charge the User’s credit card on behalf of the Provider. The User’s credit card is charged at the time of the reservation and not at the time the User visits the beach. In case the reservation is cancelled the procedure described above under 3.3 is followed.

4.3. PLAZZ cannot control and therefore is not liable for any extra bank charges imposed on the User during execution of the bank transaction.

4.4. The lawful invoice for the Service’s fees shall be issued by the Provider and delivered to the User upon his/her arrival at the beach and the display of the unique code.

5. WARRANTIES – LIMITATION OF LIABILITY

5.1. Provider is the sole and exclusive owner of the equipment provided through the Application.

5.2. PLAZZ does not own, sell, resell, lease, sublease, manage and/or control the equipment. The Application and the Service’s purpose is to enable the communication between providers and the Users for reserving beach beds and umbrellas.

5.3. PLAZZ does not warrant the condition, appearance and safety of the beach beds, umbrellas and other equipment found at the beach. In case the User raises a claim regarding the above, the User shall address exclusively the Provider, whereas PLAZZ bears no responsibility to pay any compensation to the User.

5.4. PLAZZ shall not be held liable for any accident or property damage, the User may suffer during his/her stay at the beach and use of the equipment and/or any other of the beaches’ facilities.

5.5. As soon as the reservation through the Application is completed, the Provider is exclusively responsible for its execution. The Provider is solely responsible to ensure that the User’s reservation shall be performed correctly and that the reserved beach bed/umbrella shall be available at the selected day and time. If this is not the case PLAZZ bears no responsibility to compensate the User for any claim The User may have due to such reason. Any claim shall be addressed directly to the Provider.

5.6. The Provider and not PLAZZ is responsible for the correct execution of the Additional Services. In the event that the User has any claim arising out of the non-appropriate provision of the services, the User shall address this to the Provider only.

5.7. It is explicitly stated that the Application and the Service are provided by PLAZZ to the User “AS IS”. PLAZZ provides no warranty to the User or any third party that the above shall be suitable for their purpose nor that these and their operation shall be without technical or other problems or interruptions.

5.8. PLAZZ bears no responsibility for any direct indirect, positive or negative damage the User or any third party may suffer due to the use of the Application and the Service or in connection to that, unless PLAZZ is burdened with malice or gross negligence. PLAZZ shall not, unless it has acted in malice or gross negligence, compensate the User or any third party for any loss of data, use or non-use of the Application and the Service, damage (total or partial) to any hardware, defects of the software or its interaction with another software. In any event PLAZZ’s responsibility for the above reasons shall not exceed the fees paid by the User for the provision of the Service.

5.9. PLAZZ shall endeavor to ensure the uninterrupted operation of the Application and the User’s access to it and to the Service. However, PLAZZ shall by no means be held liable in case the Application, for whatever reason, including PLAZZ’s negligence, ceases temporarily to operate due to technical or other problems beyond PLAZZ’s control. In any case PLAZZ shall try its best to restore the operation of the Application.

5.10. PLAZZ is entitled to interrupt occasionally the operation of the Application in order to perform technical controls and maintenance works.

5.11. PLAZZ shall by no means be held liable in case the User causes any damage to the beach beds/umbrellas or other facilities owned by the Provider. The User is obliged to leave the equipment (beach beds, umbrellas, beach towels etc), as well as the surrounding area in the condition they were when the User arrived at the beach. The User acknowledges and accepts that the Provider reserves the right to ask a compensation directly from the User in the event of a damage or total destruction of the above equipment.

5.12. In any case the User acknowledges and accepts that PLAZZ liability and obligation to compensate the User for any of the grounds referred to in this term 5 is limited to refund the User for the amount already paid for the Service.

6. PERSONAL DATA

PLAZZ may process the Users’ personal data in the context of providing the Service. PLAZZ is bound by and applies the current EU legislation regarding protection of personal data. No transfer of such data to any third parties shall be made by PLAZZ. For the purpose of the present terms PLAZZ shall be the personal data controller. In the event that a User wishes to exercise his/her right to access, delete or object to his/her personal data processing, the User has to follow the steps on the Delete Account page.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

7.1. All intellectual property rights on the Application and its content, its software, the Service, the domain names and trademarks belong exclusively to PLAZZ. No transfer of the above rights from PLAZZ to the User is made under the present terms. PLAZZ provides the User with a non-exclusive, non-transferable time specific software license in order for the latter to have access to the Application and the Service. The User is strictly forbidden to sell, transfer, further assign the license, reverse engineer the software and the source code or use the software, the Application and the Service in any way other than the one described hereunder.

7.2. Access to the Application by the User is allowed only for the User’s personal use under the present terms. License to access does not allow the User to amend in part or in its total the Application’s content. Given the personal character of the license the User is not allowed to sell, copy, reproduce, publish or generally use the Application and its content (such as videos, pictures, texts). Otherwise the User shall compensate PLAZZ for any damage the latter may suffer due to such reason.

8. GENERAL TERMS

8.1. The present terms constitute the sole and exclusive agreement between PLAZZ and the User regarding access to the Application and use of the Service. Therefore, they replace any and all previous written or oral understandings between PLAZZ and the User.

8.2. Failure to enforce or to require the performance of any of the provisions of these terms will not be construed to be a waiver of such provision, and will not affect either the validity of these provisions or any one of them or the right of any Party thereafter to enforce each and every provision.

8.3. If any provision of these terms is held to be unenforceable by a court of competent jurisdiction, that provision will be removed and the remaining provisions will remain in full force.

8.4. The present terms are governed by Greek law. Any dispute that may arise out of or in connection with these shall be solved by the courts of Athens.

Contact Plazz

For enquiries and further information, please leave your personal information at support@plazz.com and we will get back to you.

If you have any questions about these Terms or the Site/Application, please contact us at https://plazz.com/ContactUs.